Depending on your workflow, you may need to calculate some sort fo pre-pass before we can render your job. This could be a dynamic simulation, IR Map, etc but these processes usually must be processed on a single computer. Let us free your workstation by rendering on our 4GHz workstation.

We prefer, to avoid this service because most times it is a subjective process of cost verses quality. There is no universal solution when calculating assets like IR Maps, etc because it greatly depends on various aspects of the animation. Further, these decisions should be made early in production so that you know what your animation should look like when in the final render. However, if you do need us to recalculate your pass, just send us your settings.

Our standard account service includes our already low prices with greater bulk discounts, free 24/7 live phone support, and most importantly priority rendering. Your jobs will always render before budget accounts. Most jobs are completed in 24 hours with many finished the same day if submitted before 9 AM.

Getting your projects done is our standard priority.

When you budget is a greater concern than the return time, we now have a low cost option to consider. This workflow is only for those that do not need support and understand our workflow very well. This type of account has render low priority so jobsmay start and stop based on our Premium Account render queue. However, most jobs are completed in a few days. Support is handled by email only.

Both Users and/or Companies are not allowed to have both budget and premium accounts and changing categories is strictly forbidden.

To get our prices so low, we have set hours of operations that meet most of client's needs. Our 24/7 support fills the gap for additional issues (to help facilitate currently running jobs).

However, if you must launch a new project after hours (and you are not using remote administration) or you have an emergency rush job, we do have a few options.

1. Advanced Planning: With 3 days advance notice, we can schedule someone to be available to administer your project. There is no set up fee, but there is a minimum charge of $1,000 USD (if your project is smaller, only the difference will be deducted).
2. Emergency Rush: With less than 48 hours notice or if you need priority rendering, then the minimum charge is $2000 USD at $.50/GHz hour (if your project is smaller, only the difference will be deducted).

This does not include additional support time. You will need to have your files production ready and tested so we can QUICKLY administer your files. We will however, work in advance to make sure everything is compatible and working properly so we can submit with confidence.